Internal Auditor
Office of Internal Audit
The Internal Auditor reports to the Mayor and City Commission. The Auditor provides reports and updates to the City's Audit Committee. The Audit Committee is appointed by the City commission and is composed of two City Commissioners, one HWW Board appointee, one Harlingen Airport Board appointee and a City of Harlingen Resident.
The Internal Auditor has the responsibility of conducting audits of City activities and programs.
Mission
The mission of Internal Audit is to provide an independent assessment of financial, contractual, operational and environmental matters by conducting objective and professional evaluations of City operations to assist management in meeting prudent internal control standards and operational efficiencies. (City Ordinance 08-25, Section 1, Article 3)
Objective
The Internal Audit department is committed to the highest professional standards for conducting audits in government as promulgated by the Comptroller General of the United States and published by Government Auditing Standards (GAS).
Independence
The Internal Auditor adheres to the general standard of independence by Government Audit Standards 3.02, which states:
"In all matters relating to the audit work, the audit organization and the individual auditor, whether government or public, must be independent." (GAS 3.02)
Auditors should be independent from an audited entity during any period of time that falls within the period covered by the subject matter of the audit and the period of the professional engagement. (GAS 3.05)
The Internal Auditor reports to the Mayor and the City Commission, which places the position organizationally outside the staff or line-management functions of all auditable units. Audit results are reported to the Mayor, Audit Committee and City Commission, who are charged with governance. The Internal Auditor has access to those charged with governance and is able to conduct audits and report findings, opinions and conclusions without fear of political reprisal (GAS 3.31)
THE AUDIT PROCESS
Internal audit conducts performance audits of City departments and activities. Performance audit reports can identify opportunities to improve internal controls, reduce costs, increase revenues or to use City resources more effectively.
All performance audits are performed in compliance with Generally Accepted Government Auditing Standards. Those standards require that we plan and perform each audit to obtain sufficient, appropriate evidence to provide a reasonable basis for our findings and conclusions based on our objectives.
The audit process follows three general phases:
Planning - the auditor gains an understanding of the activity to be audited and identifies risks. Audit activities may include interviews and reviews of applicable policies and procedures, laws, ordinances and other documentation deemed relevant to the audit.
Fieldwork - the auditor performs specific tests and analyses of data to gather sufficient and appropriate evidence to support findings, conclusions and recommendations. The auditor and department management work together to develop recommendations that are useful to the department and City.
Reporting - the auditor prepares the audit report from the evidence gathered during fieldwork. A draft report is reviewed with the management so that the facts and recommendations can be reviewed and confirmed. Management prepares responses to the audit recommendations, which are included within the final audit report that is submitted to the Mayor and Audit Committee for approval.
REPORT AN INCIDENT
Lighthouse - Anonymous Reporting 24 Hour Reporting
For Anonymous Reporting call 1.844.440.0079Email reports@syntrio.com
Report a Concern
Hotline FAQ's
About the Hotline
FAQ's FOR EMPLOYEE HOTLINE
PREGUNTAS FREQUENTES
ACERCA DEL " HOTLINE"
Hotline FAQ's (English)
The Fraud Hotline is designed to give you a way to anonymously report any suspected fraud or abuse for an independent review.
The internal auditor administers the hotline. The city has contracted Lighthouse Services to screen fraud tips, validate and organize complaints while maintaining the anonymity of the tip providers
Internal Auditor
Internal Auditor
Fraud, waste or abuse in our local government hinders the effectiveness of the services provided and affects all of us as taxpayers and employees.
You are not required to provide personal information . The phone lines are available 24 / 7. Reports may be provided on line in English or by phone. Spanish complaints must be done by phone.
The tip should be reported as soon as possible. Remember that the longer you wait since the incident occurred, the more difficult it becomes to investigate.
The more information you can provide, the more effective the investigation. you should provide the following information on the tip:
- Description of the incident
- Agency, Department, or person (s) involved
- Identify any records or support and where located
- Provide dates, times, names, and places
Do not report general complaints, suggestions, or personnel issues. Only report material instances of fraud, waste, and abuse that you have witnessed. Some examples are as follows:
- Use of City-owned vehicles , equipment, or supplies for personal gain
- Violation of City procurement policy
- Excessive or unnecessary purchases
- Falsifying of official documents (absentee forms, travel forms, time sheets, invoices, receipts)
- Inappropriate use or spending of City dollars
- Official misconduct, conflict of interest or accepting bribes
After a tip is received , it is screened by this office for a possible investigation. If an investigation is performed and fraud, waste or abuse is found, management and the audit committee will be informed. Corrective action will be taken. This office will issue an audit report with recommendations to strengthen control weaknesses that allowed the incident to take place.
Reports or tip may be submitted by clicking on the links provided. This link will take you to Lighthouse's web page where you will need a Login Name and Password. These can be obtained in the City's Intranet under this same page or by calling the internal auditors office at ext. 5109. Other actions constituting fraud and should be reported
- Any dishonest or fraudulent act
- Misappropriation of funds, securities, supplies or other assets
- Impropriety in the handling or reporting of money or financial transactions
- Profiteering as a result of insider knowledge of City activities
- Disclosing confidential and proprietary information to outside parties
- Accepting or seeking anything of material value from contractor, vendors, or persons providing services/materials to the city
- Unauthorized destruction, removal or inappropriate use of records, furniture, fixtures and equipment
All Spanish reports must be submitted via phone.
English speaking : (800) 398-1496
Spanish speaking : (800) 216-1288
(if dialing from Mexico, please call: 001-800-216-1288)
E-mail : reports@lighhouse-services.com
(click on submit report)
Hotline FAQ's ( Spanish)
La linea contra el Fraude esta disenada para que los empleados puedan anonimamente reportar a sospechos de defalcacion o abuso para una auditoria independiente.
El auditor interno administra esta linea. La ciudad ha contratado los servicios the Lighhouse Services para que recolecte, verifique y organize los reportes de abuso, a la misma vez que mantiene a los informantes en el anonimato.
Internal Auditor
Internal Auditor
El desfalco, desperdicio y abuso en nuestro govierno local affecta la calidad de los servicios que una ciudad proporciona a sus residentes, ademas nos afecta a todos los empleados y a los contributantes de impuestos.
No es requerido de que des informacion personal. Las lineas estas abiertas 24/7.
La actividad debe ser informada tan pronto como sea posible. Recuerde que mientras más largo usted espera desde lo ocurrido y el reporte, más difícil es para investigar.
La más información que usted pueda proporcionar, lo más efectiva la investigación. Usted debe proporcionar la información siguiente:
A) Descripción de la Agencia, el departamento, o la persona(s) implicada en el incidente,
B) Identifique cualquier registro o documentacion que apoya el reclamo y en donde estan situados,
C) De las fechas, los nombres y los lugares cuando ocurrio.
A) Descripción de la Agencia, el departamento, o la persona(s) implicada en el incidente,
B) Identifique cualquier registro o documentacion que apoya el reclamo y en donde estan situados,
C) De las fechas, los nombres y los lugares cuando ocurrio.
No reporte quejas o sugerencias, o situaciones de personal. Solamente reporte quejas materiales de abuso, desperdicio que uted haiga visto. Estos son unos ejemplos:
A) El uso de mobiliario de la ciudad,
B) El uso de equipo para ganancia personal,
C) El hacer gastos y compras no necesarias ,
D) La falcificacion de documentos oficiales como, recibos, formas de viaje, tarjetas de horas de trabajo, facturas, etc
E) El mal gasto o uso inapropiado de fondos,
F) Misconducta official,
G) Conflicto de intereses o sobornos
A) El uso de mobiliario de la ciudad,
B) El uso de equipo para ganancia personal,
C) El hacer gastos y compras no necesarias ,
D) La falcificacion de documentos oficiales como, recibos, formas de viaje, tarjetas de horas de trabajo, facturas, etc
E) El mal gasto o uso inapropiado de fondos,
F) Misconducta official,
G) Conflicto de intereses o sobornos
About the Hotline
Reports or tips may be submitted by clicking on the links provided.
Use this link will take you to Lighthouse's web page where you will need a Login Name and Password.
These can be obtained in the City's Intranet under this same page, call the internal auditor's office at (956) 230-8008.
OR
Call the numbers provided below and file a report
English speaking : (800) 398-1496
Spanish speaking : (800) 216-1288
(if dialing from Mexico, please call: 001-800-216-1288)
E-mail : reports@lighthouse-services.com
(click on submit report)
Fax : (215) 689-3885
English speaking : (800) 398-1496
Spanish speaking : (800) 216-1288
(if dialing from Mexico, please call: 001-800-216-1288)
E-mail : reports@lighthouse-services.com
(click on submit report)
Fax : (215) 689-3885
Los reportes o tips pueden ser sometidos a travez de los links en las paginas.
El link le desviara a la pagina de Lighthouse en donde necesitara una contrasena.
La contrasena se puede obtener en la pagina de Intranet o tambien puede llamar a (956) 230-8008.
O
Llame a uno de los numeros de telefono y de un reporte